After Sales

IMH Machinery AB™ educates your staff to become certified operators of our pallet machinery. We also take the responsibility for service and support during the warranty period. For those who feel the need service contracts can be signed after that period. In order to provide our customers with the best service possible, we strive to have a support organisation in each respective country.

All pallet machinery grow old by time and in order to always keep your pallet machinery up to date all new technical solutions IMH™ develops are applicable on old machines. We can also gradually increase the level of automation when your pallet manufacturing needs to be more efficient due to competition or ergonomic demands. This we believe is one of the main reasons why used IMH™ wooden pallet machinery is very rare on the second hand market in spite of the big amount of IMH™ pallet machines that have been delivered worldwide over the years.

We produce 98% of the mechanical parts for IMH™ pallet machinery in our own workshop with modern technology. This gives you the best price, quality and shortest possible delivery time for spare parts to your pallet machines. We also have a wide range of hydraulic, pneumatic and electrical components in stock, in order to minimize any downtime that could occur.

Today there is an overall control system available for your pallet manufacturing operation. It is an execution software system designed especially for the wooden pallet manufacturing industry. It aims to help you meet the challenges of fast deliveries, shrinking order lot sizes and increasing demand for special products. The program is available in four versions and levels of integration, so you do not have to pay for the features you don’t need in your business.

Don’t hesitate to contact us if you need help with service, spare parts or maybe want to upgrade your pallet machinery with for instance automatic board or block feeding systems, nail detection system for your nailboxes or perhaps want changes or upgrades made in your control system.

IMH™ – Your long-term partner when it comes to wooden pallet manufacturing machinery !